FAQ

How do I get started?

First, download the Sports Checkin app from the Apple Store or the Google Play store

Then, create a director account and create your club. After that, you can add players, parents, and coaches to the club.

Once your players sign up or approve their invites they are then ready to respond to any Checkin that you create.

How long does this take to implement and start getting feedback?

It takes 10-20 minutes to setup your organization and your teams depending on how many teams you have in your organization. Data is populated for coaches and directors to view as soon as players respond to a Checkin.

What data do I need to provide to Sports Checkin?

All you need to provide is your contact details to create an account. As a player you will then answer anonymous questions when your coach or director creates a Checkin. As a coach or director, you setup your team by providing e-mail addresses and then create Checkins after practices, games, or on days off.

How does this get rolled out to the players?

A coach or director sets up and invites players to join the app and their team. If players are under the age of 13 there are additional parental approvals that need to take place before the player can use the app.

What are the benefits for our organization?

Organizations are able to adjust coaching methodologies to better meet the needs of the players resulting in player satisfaction and increased retention. Directors are able to use data as discussion points for coaching development programs.

What sports is this made for?

Sports Checkin was developed with any team sport in mind. This could even be individual sports that have a team management component to them like golf or tennis. Anytime sports organizations want to get unbiased feedback from their players it will work for them.

How much does it cost?

Our free version supports 1 team and up to 15 players. Pricing is still in development for larger organizations. If you are interested please contact [email protected]

Can I customize the questions?

Currently the questions are pulled from a list that categorize them as game day, practice day, day off. Questions can be added that are pulled randomly from the list by request but we are not customizing the questions on a per association or per team basis at this time.

Can I create custom dashboards?

We would love to hear how you would like to see the data! Please let us know how you would like to customize by sending an email to [email protected]

Are the questions really anonymous?

Association directors and coaches can not identify any of the responses unless a player puts something in a comment field that would identify them.

What phones are supported by the app?

All devices running Android OS 7.0 and newer, and all devices running iOS 10.2 and newer.

Is there an option for kids who don't have phones to use this?

It would be possible for a parent with an iPad to collect feedback as players are coming off the field or out of the locker room but they would have to login as the different players. The application hasn’t been designed exactly for this type of use case.

How do I know our personal information isn't being shared?

All personally identifiable information is encrypted and subject to our Privacy Policy statement which can be found here

Is this designed for elite level athletes?

This was designed for youth competitive and recreational athletes. The focus was not specifically for olympic or elite athletes however many of the questions are applicable.

How are results communicated?

The best practice is for directors to discuss the results with their coaches on a regular basis. In turn, coaches would discuss results with their players where necessary. Coaches are able to take the feedback and cater their methods to ensure that they are having the best possible influence on their athletes.

Should I let my coaches see the results?

Absolutely! This is what the app is all about. The data from Sports Checkin provides discussion points for directors and coaches to have their own ‘checkins’ throughout the season.

How are parents involved with this app? Can parents see what their players' responses are?

In order to keep information truthful and unbiased, there are no parent viewing privileges. If parents are concerned about the type of questions the players are being asked we are happy to provide a sample set of what the questions look like.

How do I get support?

During our beta release, any comments, suggestions, feedback and issues can be addressed by sending an e-mail to [email protected].

Can I use this outside of sports?

This could be used outside of sporting environments however the question bank is specifically focused towards youth sports.

Can the players opt out from using this?

If a player does not want to participate, they can ignore the invitation to setup their team account. Note that coaches and directors will be able to see which players have not accepted.

Who owns the data coming from the app?

Sports Checkin LLC, owns all of the information generated from the app, however, an organization will have access to view their data as long as they have an active account.

If we discontinue usage do we still have access to the data?

Yes. An organization will have access to view their data as long as they have an active account.

Can I run this on my own server?

Sports Checkin is currently not able to be deployed on a customer’s instance or on-premises.

Get In Touch

Phone Number:

(303) 332-8718


Sports Checkin was created by athletic directors and coaches on a mission to make their organizations more player centric by receiving true unbiased player feedback.

We designed SportsCheckin with the players in mind with the goal of making sports fun for our kids. We hope this app helps you become better coaches and sports organizations.